IBM Tealeaf CX Mobile 9.0.1 Analyze Customer Mobile Experience (9F24G)

IBM Tealeaf CX Mobile 9.0.1 Analyze Customer Mobile Experience (9F24G)

Overview

Duration : 1 Day

IBM Tealeaf CX Mobile 9.0.1 extends Tealeaf analysis and insight to mobile applications to help organizations deliver an optimal digital experience.

In this course, you will learn how to

  • Find and replay mobile sessions
  • Use pre-built and custom reports to analyze mobile user interactions
  • Explain how Tealeaf captures the mobile user experience
  • Build step-based Events to drive custom reports and searches


Delivery Requirements: No training image is provided for this course. This course must be delivered using the participants own Tealeaf system. 

If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.

Objectives

  • Describe how IBM Tealeaf CX Mobile captures the mobile experience
  • Find and replay mobile sessions
  • Use reports to understand user struggle
  • Identify indicators of user struggle
  • Build Events to identify and report on the mobile experience

Course Overview

  • Unit 1. Introduction to IBM Tealeaf CX Mobile
  • Unit 2. Mobile Search, Replay and Reports
  • Unit 3. Mobile Data and Event Building
  • Course Wrap-up

It is recommended that you attend:

  • IBM Tealeaf Customer Experience Fundamentals
  • IBM Tealeaf Events and Reports
Course ID:
9F24G


Show Schedule for:

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