professionals, team leaders, supervisors and managers such as IT Manager,
Enterprise Architect, ICT Consultant, ICT Operations Manager, Project Manager,
Systems Analyst, Systems Architect, Business Analyst, ICT Security Manager,
Business Information Manager, ICT Security Specialist, Service Manager, Digital
Media Specialist, ICT Trainer, Quality Assurance Manager, Account Manager.
course is most suited for seasoned IT professionals who have a need to
understand the requirements and core competences for managing IT in
mission-critical environments. It is best suited for participants who have
between two and four years of actual working experience in IT, with knowledge
of systems, network and/or applications, service desk operations and/or IT
professionals working in the position of team leader/supervisor/manager in any
area of IT. This includes those individuals working in the field of sales and
consultancy with solution providers.