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Implementing Cisco Business Edition 6000 r11.5 (IBE6K115)

Implementing Cisco Business Edition 6000 r11.5 (IBE6K115)


Duration: 2 days

This 2 days training shall explore the latest Cisco Business Edition 6000 v11.5 solution for voice, video, presence availability and contact center agent capabilities. The course will also provide participants an insight of the Cisco’s vision of its first on premises and cloud services integration release. These features are integrated as an all-in-one system using VMware server virtualization technology. From there they will step through the integration of Cisco Unified Communications Manager with Cisco IM & Presence, Expressway Series, Prime Collaboration Provisioning, Contact Center Express using Finesse and Prime License Manager. The hands-on lab includes all the needed information to setup a BE6K solution up from scratch to a fully functional and working system.


  • Understand Business Edition 6000 solution offering and market positioning in the sub 1000 user segment. 
  • Describe key virtualized collaboration applications: Cisco Unified Communications Manager (CUCM), IM & Presence (Presence), Video (Expressway-C and E), Contact Center (UCCX) and what’s new in version 11.5.
  1. Overview and Understanding Cisco Preferred Architecture for Midmarket Collaboration
  2. Overview of Collaboration System Release 11.5 New Features 
  3. Project Simplify a. Simplification Components & Process b. New CTO Tool – Distribution role c. The Pre-Configured Image 
  4. Understanding the deployment environment for a Cisco BE 6000 a. System Requirements b. Licensing
  5. Microsoft LDAP and CUCM initial configuration 
  6. Experience User Self Provisioning and Self Care
  7. Deploying and Integrating Cisco IM & Presence Server for Jabber 
  8. Deploying and Configuring Cisco Expressway-C and E for Cisco Collaboration Edge Architecture
  9. Configuration and Integration of Cisco Unified Contact Center Express Server 
  10. Configuring Cisco Finesse for Supervisor and Agents for Contact Center Express 
  11.  Administering Cisco Prime Collaboration Provisioning 
  12. Describe and manage Cisco Prime License Manager 
Delegates should have attended and passed the following courses, or have the equivalent experience in order to fully benefit from this course. 
  • Cisco Unified Communications Manager Administration (ACUCM), Integrating Cisco Unified Communications Applications (CAPPS), Cisco IP Telephony (CIPT)
  • Experience in implementing and operating Cisco Unified Communication Manager
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