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CUCM - Deploying Cisco Unified Communications Manager 8.0 Boot Camp

Overview

The CUCM - Deploying Cisco Unified Communications Manager 8.0 Boot Camp instructor-led course offered by High-Touch Delivery Learning Services teaches students how to integrate Cisco® Unified Communications Manager into a network to meet voice and data requirements. Extensive practical labs offer opportunities to learn by providing exercises to select, configure, and troubleshoot Cisco Unified Communications products such as Communications Manager (formerly named Call Manager), Cisco Analog Phone Gateways, digital signal processor (DSP) resources, Cisco IOS® Software gatekeeper, Media Gateway Control Protocol (MGCP), H.323 gateways and SIP gateways. Features new to version 8.6 are Session Manager Edition (SME), Service Advertisement Framework (SAF), Call Control Discovery (CCD), and Cisco Unified Border Element.

Objectives

Identify installation options for Cisco Unified Communications Manager
Implement Cisco IP phones and features
Describe and implement advanced user features available in a Cisco Unified Communications Manager solution
Implement voice gateways using Skinny Client Control Protocol (SCCP), Media Gateway Control Protocol (MGCP), H.323 Protocol, and Session Initiation Protocol (SIP)
Configure dial plans to enable routing calls, accessing features, and controlling access
Explain gatekeeper functions, configure a gatekeeper-controlled intercluster trunk (ICT), and establish gatekeeper resiliency using Gatekeeper Update Protocol (GUP)
Implement advanced call routing features, including Call Admission Control (CAC), Automatic Alternate Routing, and Gatekeeper CAC
Configure a voice deployment to implement SME, SAF, and CCD
Implement Cisco Unified Border Element in a voice deployment
Configure Survivable Remote Site Telephony (SRST)
Utilize media resources for music on hold, transcoding, and other features
Identify and use common Cisco Unified Communications Manager troubleshooting and network monitoring tools

Content

Module 1: Introduction to Cisco Unified Communications Manager

Lesson 1: Exploring Cisco Unified Communications Solutions
Lesson 2: Installing, Upgrading, and Maintaining CUCM
Lesson 3: Configuring CUCM Systemwide Functions
Lesson 4: Provisioning Cisco IP Phones and User Features

Module 2: Implementing UC Gateways

Lesson 1: Examining Cisco UC Gateways
Lesson 2: Implementing Analog Voice Gateways with SCCP
Lesson 3:Implementing MGCP Gateways
Lesson 4: Implementing H.323 Gateways
Lesson 5: Implementing SIP Gateways
Lesson 6: Implementing Cisco Unified Border Element

Module 3: Dial Plans and Advanced Call Routing

Lesson 1: Understanding and Implementing Dial Plans
Lesson 2: Implementing Intercluster Trunks
Lesson 3: Implementing Class of Service
Lesson 4: Implementing Call Admission Control
Lesson 5: Implementing Survivable Remote Site Telephony (SRST)
Lesson 6: Implementing Cisco Unified Border Element

Module 4: Media Resources and Advanced Unified Communications

Lesson 1: Implementing Media Resources
Lesson 2. Configuring Advanced User Features and Administration

Module 5: Monitoring and Troubleshooting CUCM Systems

Lesson 1: Troubleshooting CUCM
Lesson 2: Implementing Call Detail Records

Module 6: Scaling Unified Communications

Lesson 1: Configuring Session Manager Edition (SME)
Lesson 2: Configuring Service Advertising Framework (SAF)
Lesson 3: Configuring Call Control Discovery (CCD)

Lab Outline:

Lab 1-1: Exploring the Lab Access and Topology
Lab 1-2: Initial CUCM Server Setup
Lab 1-3: Configuring CUCM Systemwide Parameters
Lab 1-4: Provisioning Cisco IP Phones
Lab 1-5: Verifying Call Processing Redundancy
Lab 1-6: Implementing Advanced User Features
Lab 2-1: Configuring SCCP Gateways
Lab 2-2: Configuring MGCP Gateways
Lab 2-3: Configuring H.323 Gateways
Lab 2-4: Configuring SIP Gateway
Lab 2-5: Configuring Cisco Unified Border Element (CUBE)
Lab 3-1: Adding Route Patterns
Lab 3-2: Configuring an H.323 Intercluster Trunk
Lab 3-3: Configuring SIP Intercluster Trunks
Lab 3-4: Configuring Class of Service
Lab 3-5: Configuring PLAR Applications
Lab 3-6: Configuring Intercom Features
Lab 3-7: Configuring Route Plan Reports
Lab 3-8: Configuring CAC and AAR
Lab 4-1: Configuring Meet Me Conferencing
Lab 4-2: Configuring Transcoder Resources
Lab 4-3: Configuring Music on Hold
Lab 4-4: Configuring Media Resource Groups and Lists
Lab 4-5: Creating User Profiles
Lab 5-1: Troubleshooting CUCM

Audience

System engineers
Technical support personnel
Channel partners, resellers

Prerequisites

CCNA® or CCNP® certification or equivalent experience
CCNA Voice® (IIUC course) or CVOICE® or equivalent experience

Certification

This course is not associated with any Certification.

Schedule

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