Course Outline

1. Cisco Spark Overview

• What is Cisco Spark

• Spark Delivery

• Spark Security

• Spark Collaboration

• Spark API

• Meetings

• Messaging

• Calling

• Cisco Spark Spaces

• Cisco Spark Hybrid Services

• Cisco Spark Benefits

2. Cisco Spark Meetings

• Basic Meetings

• Instant Meetings

• Schedule Meetings

• Cisco Spark Advanced Meetings Overview

• Pairing

3. Cisco Spark Messaging

• Cisco Spark Messaging Overview

• Key Benefits of Cisco Spark Messaging

• Cisco Spark Messaging Features

• Cisco Spark Teams (feature in the app)

• Use Cases

4. Cisco Spark Board

• Advanced Interactive Whiteboard

• No Network, Bluetooth Needed

• Microphones

• Voice-Tracking Technology

• Spark Board Application Suite

• Camera

• SparkAPIs

• AnyBoard, Anywhere

• Messaging

• Setup

5. Cisco Spark Calling Overview

• Traditional Calling Features in Cisco Spark

• Feature sand Benefits of Cisco Spark Calling

• Benefits of Mobility and Collaboration Features of Cisco Spark

• PSTN Calling

• Phone Support

• Use Cases

6. Cisco Spark Care

• Overview

• Embedding

• Experience

7. Cisco Spark Management and Administration

• Overview

• Cisco Cloud Collaboration Management Features and Benefits

• Management

• Security

• Portal

8. Cisco Spark Service Availability, Ordering, and Support

• Country Availability

• Language Support

• Ordering

• Support

• Cisco Capital

Labs

• Lab 1: Initial Cisco Collaboration CloudOrganization Configuration

• Lab 2: Single Sign-On (SSO) Configurationwith Active Directory Federation Services

• Lab 3: Spark Message, Meeting, and CallConfiguration

• Lab 4: Desk Phone Control

• Lab 5: Hybrid Services: Hybrid Media Service

• Lab 6: Hybrid Services: Calendar ServiceConfiguration

• Lab 7: Hybrid Services: Call Service AwareConfiguration

• Lab 8: Hybrid Services: Call Service ConnectConfiguration

• Lab 9: Bulk User Configuration

• Lab 10: Spark Client Features

• Lab 11: Spark Board

• Lab 12: Call Features

• Lab 13: Spark Care