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BTROAD - Building Cisco Business Outcome-Aligned IT Roadmaps v1.0

Overview

The course is divided into a series of focused modules that will enable learners to build knowledge, understanding, and confidence in the skills, capabilities, and frameworks that they will need to develop across their teams to engage and present in an architecturally aligned approach.The course is designed to help learners understand the business and technology drivers that necessitate the transition from products and solutions to an architectural approach and how this will require the fundamental change of their approach. The course also presents and utilizes a methodology that attendees can use to engage architecturally with their customers and create a unique architecture roadmap tied to the business strategies and objectives of the customers. Each of the modules focuses on specific areas that, when combined, will provide the basis for the development toward architecturally focused engagements.

Objectives

Upon completion of this course, you will be able to:

Understand the application and relevancy of TOGAF and ITIL^® to the role of the Transformative Architecture Specialist
Be able to outline the benefits in using TOGAF and ITIL^®, and recognize and respond to architecture opportunities
Be able to adopt a consultative, business-led sales approach to customer engagements that enable them to position, articulate, and create the business case for the architectural propositions in alignment with the customer vision and business strategy; it will help teams to work with customers to better understand their business challenges and needs, identify the value that they can bring, and gain commitment to action (buy)
Be able to understand important principles and functioning of business finances to ensure that they are equipped with the business knowledge and awareness that will drive their customer initiatives and business priorities. Be able to successfully conduct a Business Vision Workshop (Phase One of Cisco Strategic IT Roadmapping) to capture business strategies, objectives, and requirements, and describe and plan the desired outcomes for Phase Two and Three of Cisco Strategic IT Roadmapping as a method to engage with customers architecturally off and on cycle
Understand how to build a three-to-five-year architecture roadmap and articulate the benefits and end deliverable to gain executive level customer commitment to the “end-to-end” approach, completing the necessary business and sales qualification

Content

1. Introduction

Enterprise Architecture: Frameworks, Methodologies, and Benefits
TOGAF and ITIL: Introduction and Relevance

2. Consultative Selling and Business – Focused Engagements

Business Transformation and IT-Enabled Change
Cisco's Architectural Plays and Solutions Overview
Using your Personal Story to Boost Credibility
Competitive Landscape and Differentiation
Business Finance: Concepts and Approach for Quantifying Value

3. Business Consulting-Roles and Styles

Building Skills for Consultative Selling
Planning and Conducting Successful Client Meetings
Identifying and Managing Stakeholders
Establishing Rapport
Active Listening
Planning and Leading a Planning and Discovery Workshop
Essential Ingredients of a Successful Workshop
Planning and Conducting a Workshop
Assess Workshop Outputs and Implications
Analyzing Opportunities and Gaining Support for Change
GAP Analysis
SWOT Analysis
Questioning Approaches and Handling Objections
Understanding Change Management
Presenting Findings for Maximum Impact

4. Building an IT Roadmap: Part 1

Aligning IT with Business Priorities
Building a Strategic IT Roadmap: Introduction, Approach, Roles, Resources
Customer Vision Workshop: Planning and Execution
Building Architecture and Solutions Relevance

5. Building an IT Roadmap: Part 2

Discovery and Current State Assessment
Creating an Architectural Framework and Roadmap
Gaining Agreement: Call to Action

6. TOGAF

TOGAF version 9.1 “The Book”
Introduction to the TOGAF documentation
TOGAF concepts
Familiarity with the online documentation of TOGAF
TOGAF Standard Courseware version 9.1
Management Overview (PDF)
TOGAF 9.1 Components (PDF)
Introduction to the ADM (PDF)

7. ITIL®

Introduction to ITIL® by “The Stationery Office”
An introductory overview of ITIL® v3 (PDF)

Audience

N/A

Prerequisites

It is recommended, but not required, to have the following skills and knowledge before attending this course:

Valid Cisco CCO login
Holistic technical background (Cisco CCDP® plus one Architecture Specialization).
An overview understanding of the Information Technology Infrastructure Library (ITIL^®) and The Open Group Architecture Framework (TOGAF^®) and the primary principles, components, processes, and techniques of each framework.

Certification

Business Context / Value

Schedule

Show Schedule for: