Certified Digital Social & Sales Professional


Duration: 4 days

As traditional sellingmethods are no longer enough to sustain success; digital tools and techniquesare now an essential component of any efficient selling strategy, and arerevolutionizing sales and prospecting. We know this huge shift can posechallenges for any sales and business development roles and for organizationwho are seeking effective ways to generate leads and prospect for newcustomers.


That’s why we have designed aprofessional sales certification that can make a difference - a program that isIndustry aligned. Our program can help you stand out from the crowd and tohighlight your digital sales prospecting and conversion capabilities to boostyour credibility and transform you as a digital sales specialist.

The program is designed incollaboration digital industry experts (Global Industry Advisory Council) todesign and develop standards that define the digital skills and capabilitiesrequired of today’s professionals. The program deliver best current practice,theory and applied skills in digital, and are recognized and respected acrossall industry sectors.

Gaining a certification as aCertified Digital Social & Sales Professional, will ensure you have theessential skills and knowledge needed to excel as a digital sales specialist.Through a series of comprehensive, structured modules you will know how tointegrate key digital tactics and practices into your sales techniques andmeasure and iterate the success of your digital sales strategy.

This course is provided in partnership with Sapience Consulting Pte. Ltd.


  • Acquire more qualified prospects
  • Reduce lead times and nurture leads more effectively
  • Achieve a more balanced pipeline   Increase your conversion rate
  • Develop your online brand by creating and promoting relevant content
  • Build solid relationships online, ensuring client satisfaction and repeat business
  • Adapt the tone, style and type of your content based on your target audience
  • Optimize territory and pipeline analysis and define growth strategies
  • Maximize the impact of your digital & social selling with the use of CRM tools, digital tools and social media platforms
  • Understand how to lead the implementation of a digital sales strategy in your organization


  •  Introduction to Digital &Social Selling

  •  Digital Research

  •  Sales Enablement

  •  Customer Relationship Management

  •  Social Content

  •  Digital Sales Messaging

  •  Digital Engagement

  •  Social Account Management

  •  Digital Sales Leadership

  •  Integration & Strategy


This course is cateredfor Salespeople, Consultants and Sales Representatives of all levels, BusinessDevelopment Executives and Managers, Account Managers, Relationship Managersand those leading sales teams, anyone looking to develop their digital salescapabilities and consolidate their practical application of digital tools andsocial selling techniques


No pre-requisite is required.Anyone can apply for the Professional Diploma in Digital and Social Selling. Werecommend this specialist diploma course to sales professionals or individualsinterested in pursuing a digital sales career in the industry.



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