MS-900T01 - Microsoft 365 Fundamentals

This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You’ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.

Code: ms-900t01

Duration: 1.0 day

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  • Describe Office 365, Microsoft 365, and Windows 365
  • Describe how Microsoft 365 empowers workers for hybrid and flexible work
  • Describe how Microsoft Copilot for Microsoft 365 can unlock productivity and creativity
  • Create a Microsoft 365 trial organization
  • Describe how the capabilities of Microsoft 365 can boost productivity
  • Describe how Microsoft 365 Apps help people craft compelling content in real-time
  • Describe how the capabilities of the work management tools optimize operations
  • Describe additional Microsoft 365 productivity apps
  • Describe how the collaboration tools of Microsoft 365 promote synergy in the workplace
  • Describe how Microsoft Teams helps boost teamwork
  • Describe how Microsoft Viva helps organizations create thriving work cultures
  • Describe how Yammer communities can help foster connections within your organization
  • Describe the endpoint modern management capabilities of Microsoft 365
  • Describe the differences between Windows 365 and Azure Virtual Desktop
  • Describe the deployment and release models for Windows-as-a-Service
  • Describe the deployment methods and update channels for Microsoft 365 Apps
  • Describe how Viva Insights help people and organizations work smarter and achieve balance
  • Describe the capabilities of the Microsoft 365 admin center and user portal
  • Describe the reports available in the Microsoft 365 admin center and other admin centers
  • Describe the function of Microsoft Entra ID.
  • Describe the types of identities Microsoft Entra ID supports.
  • Describe Conditional Access in Microsoft Entra ID.
  • Describe Microsoft Entra roles and role-based access control.
  • Describe the Microsoft Defender XDR service.
  • Describe how Microsoft Defender XDR provides integrated protection against sophisticated attacks.
  • Describe and explore Microsoft Defender portal.
  • Describe the Microsoft Purview compliance portal.
  • Describe Compliance Manager.
  • Describe the use and benefits of compliance score.
  • Describe the offerings of the Service Trust Portal.
  • Describe Microsoft's Privacy principles.
  • Describe Microsoft Priva.
  • Describe the pricing models available for Microsoft cloud services
  • Describe billing management features such as billing frequency and methods of payment
  • Describe the differences between base licensing and add-on licensing
  • Describe the support offerings available for Microsoft 365 and how to create a support request
  • Describe service level agreement (SLAs) concepts
  • Identify how to track service health through the Microsoft 365 admin center
  • Describe how organizations can provide feedback on Microsoft 365 products and services


1. What is Microsoft 365?

Learn about Microsoft 365, the productivity cloud designed to help each of us achieve what matters, in our work and life, with best-in-class Office apps, intelligent cloud services, and advanced security.

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2. Describe productivity solutions of Microsoft 365

Learn about how the productivity solutions through Microsoft 365 help optimize operations, enhance content creation, and empower people to perform tasks in real-time from virtually anywhere.

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3. Describe collaboration solutions of Microsoft 365

Learn about how the collaboration solutions through Microsoft 365 unlock new ways of working together by helping people and teams stay connected, engaged, and ensure fluid communication across organizations.

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4. Describe endpoint modernization, management concepts, and deployment options in Microsoft 365

Learn about how the business management solutions through Microsoft 365 provide people with a secure, personalized desktop experience and help organizations easily manage updates for all devices with a simplified admin experience.

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5. Describe analytics capabilities of Microsoft 365

Learn about how the analytics capabilities through Microsoft 365 help people build better work habits and business leaders improve the employee experience and business outcomes with data-driven insights and reports.

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6. Describe the function and identity types of Microsoft Entra ID

Microsoft Entra ID is Microsoft’s cloud-based identity and access management solution that connects people to their apps, devices, and data. Learn about the functions and identity types supported by Microsoft Entra ID.

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7. Describe access management capabilities of Microsoft Entra ID

A key function of Microsoft Entra ID is to manage access. Learn about the conditional access and how Microsoft Entra roles and role-based access control (RBAC) helps organizations manage and control access.

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8. Describe threat protection with Microsoft Defender XDR

Protect against cyber threats with Microsoft Defender XDR across endpoints, identities, email, and applications.

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9. Describe the compliance management capabilities in Microsoft Purview

Explore the Microsoft Purview compliance portal, the portal for organizations to manage their compliance needs. Learn about the Compliance Manager and compliance score, which can help organizations manage, simplify, and improve compliance across their organization.

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10. Describe Microsoft’s Service Trust portal and privacy capabilities

Microsoft runs on trust! Here you’ll explore the Service Trust Portal for content on how Microsoft delivers on our commitment of trust. You’ll also learn about Microsoft Priva, a solution to help meet privacy goals.

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11. Describe Microsoft 365 pricing, licensing, and billing options

Learn about the pricing models for Microsoft cloud services and how Microsoft 365 is available through various licensing and billing options to meet the needs of people and organizations.

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12. Describe support offerings for Microsoft 365 services

Learn about how people and organizations can get the most out of their technology investments through the various support offerings for Microsoft 365 and how they can help improve Microsoft products for their organization.

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This course is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both. Candidates may have knowledge of cloud-based solutions or may be new to Microsoft 365.


Familiarity with cloud computing concepts such as cloud models and cloud service types, like Software-as-a-Service (SaaS). If you're unfamiliar with basic cloud computing concepts, we recommend you take the first learning path from Microsoft Azure Fundamentals: Describe cloud concepts.



Skills measured

  • Describe cloud concepts
  • Describe Microsoft 365 apps and services
  • Describe security, compliance, privacy, and trust in Microsoft 365
  • Describe Microsoft 365 pricing, licensing, and support

Course Benefits

  • Career growth
  • Broad Career opportunities
  • Worldwide recognition from leaders
  • Up-to Date technical skills
  • Popular Certification Badges

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