Principals

Overview

IBM Safer Payments is an innovative real-time payment fraud prevention and detection solution for all cashless payment types. IBM Safer Payments provides not only model capabilities based on inbuilt tools, but also the option to import externally built fraud models for real-time decisioning.

In this course, IBM Safer Payments' case management capabilities are presented in detail. Students will learn how to configure and customize the built-in case management, and the workflow and activities involved when investigating cases. 

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What You'll Learn

In this course, students will learn about the following: 

  • Mandator structure
  • Queries
  • Case management concept
  • Workflows
  • Case configuration
  • Working queues
  • Case investigation
  • Fraud marking
  • Risk lists
  • Case actions and external queries
  • Reporting

Who Should Attend

  • External: Fraud Analysts and Investigators, Application and System Admins managing Safer Payments (Optional)
  • Internal: IBM Lab Services, IBM Support, IBM Technical Pre-Sales and IBM Business Partners
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Prerequisites

  • Must be familiar with Unix command line navigation and configuration actions
  • Some familiarity with statistical models
  • Knowledge in Fraud Prevention for cashless payments

Learning Journey

Coming Soon...

Day 1:

  • Introduction to Safer Payments Mandator structure
  • Querying data in Safer Payments
  • Case Management Overview
  • Workflows
  • Case configuration
  • Working queues
  • Creating cases

Day 2:

  • Investigating cases
  • Transition cases
  • Fraud marking
  • Using risk lists
  • Trigger case actions
  • External queries
  • Reports
  • Notices

Instructors

Scott Duffy

Bestselling Azure & TOGAF® Trainer, Microsoft Azure MVP

4.8 (4.1k)
|
10 Courses
profile-instructor-a.png
Scott Duffy

Bestselling Azure & TOGAF® Trainer, Microsoft Azure MVP

4.8 (4.1k)
|
10 Courses
profile-instructor-a.png

Frequently Asked Questions (FAQs)

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    IBM-certified professionals are in high demand, making them valuable assets to any organization seeking to leverage IBM's innovative solutions.

  • What to expect for the examination?

    IBM offers a variety of certification exams at different levels (Basic, Intermediate, and Advanced) covering various technologies and job roles.

    Exams typically consist of multiple-choice questions and may include scenario-based questions that assess your ability to apply your knowledge in real-world situations.

    Note: Certification requirements and policies may be updated by IBM from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.

  • How long is IBM certification valid for?

    The validity period of IBM certifications varies. Some certifications, particularly those focused on specific product versions or technologies, may have expiration dates.

    However, many IBM certifications, especially those focused on broader skills or newer technologies, do not have an expiration date.

    Note: Certification requirements and policies may be updated by IBM from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.

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