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CAPPS - Implementing Cisco Collaboration Applications v1.0 (CAPPS)

  • Overview
  • Who Should Attend
  • Certifications
  • Prerequisites
  • Objectives
  • Content
  • Schedule
Course Overview

Course Duration: 5 days
 

Integrating Cisco Unified Communications Applications (CAPPS) v1.0 prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager.

 

Who Should Attend

  • Network administrators and network engineers
  • CCNP Collaboration candidates
  • Systems engineers

 

Course Certifications

This course is part of the following Certifications:

Prerequisites

The knowledge and skills that a learner must have before attending this course are as follows:

  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Basics of digital interfaces, PSTN, and VoIP
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployments

 

Course Objectives

  • Integrate Cisco Unity Connection with CUCM
  • Unity Connection System Settings, Schedules, and Distribution Lists
  • Integrate Unity Connection with Microsoft Active Directory
  • Use Cisco Unity Connection Partitions and Search Spaces
  • Implement Cisco Unity Connection Call Management
  • Build an Audiotext Application Using the Opening Greeting, Interview, and Call Handlers
  • Configure Directory Call Handlers
  • Configure Cisco Unity Connection Users, Class of Service, and Roles
  • Set Up Message Notification
  • Monitor and Troubleshoot Cisco Unity Connection and Cisco Unity Express
  • Integrate Cisco Unity Express with CUCM Express
  • Unity Express System Settings, Schedules, and Distribution Lists
  • Configure Cisco Unity Express Users and Class of Service
  • Unity Express Voice Mail Features, such as VoiceView and IMAP Messaging
  • Configure the Cisco Unity Express AutoAttendant
  • VPIM
  • Cisco Unified Instant Messaging and Presence
  • Configure CUCM for IM&P Integration
  • Cisco Unified IM&P and How to implement Jabber
  • Configure Jabber Clients for IM&P and Desk Phone Control
  • Deploy IP Phone Messenger
  • Configure Unity Connection Integration with Call Manager
  • Troubleshoot Cisco Unified IM&P
  • Deploy Cisco Collaboration Systems
  • Configure and Deploy with Cisco Prime Collaboration
  • Deploy a Video Infrastructure
  • Deploy and Configure Cisco TMS
  • Deploy and Configure Cisco VCS
  • Deploy and Configure Cisco MediaSense

 

Course Content

1. Cisco Unity Connection

  • Designing and Deploying Cisco Unity Connection
  • Integrating Cisco Unity Connection with Cisco Unified Communications Manager
  • Configuring Cisco Unity Connection Users, Templates and Class of Service
  • Configuring the Cisco Unity Connection System
  • Implementing Cisco Unity Connection Dial Plan and Call Management
  • Configuring Unified Messaging
  • Troubleshooting Cisco Unity Connection
  • Deploying Voice Mail Redundancy in Branch Offices

2. Cisco Unity Express

  • Designing and Deploying Cisco Unity Express
  •  Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
  • Configuring Cisco Unity Express Users Accounts and Features
  • Configuring Call Routing with Cisco Unity Express Auto-Attendant
  • Troubleshooting Cisco Unity Express

3. Cisco Unified IM and Presence Implementation

  • Designing and Deploying Cisco Unified IM and Presence
  • Describing Cisco Unified Communications IM and Presence Components and Communication Flows
  • Integrating Cisco Unified Communications IM and Presence
  • Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
  • Configuring Cisco Jabber Mobile and Integrating Directory Servers
  • Verifying and Troubleshooting Tools for Cisco Unified IM and Presence Components

4. Video Provisioning and Integration in a Unified Communications Deployment

  • Deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration
  • Describing Video Infrastructure
  • Describing Cisco TMS

 

Course ID: CAPPS

5 Days Course
SGD 4850.00
 
Singapore
5 Days Course
IDR 37500000
 
Indonesia
5 Days Course
THB 59000
 
Thailand
5 Days Course
MYR 12000
 
Malaysia

Show Schedule for 1 Month  3 Months  All 
Date Country Location Register
25 Sep 2017 - 29 Sep 2017 Singapore Singapore
30 Oct 2017 - 03 Nov 2017 Singapore Singapore
27 Nov 2017 - 01 Dec 2017 Singapore Singapore
18 Dec 2017 - 22 Dec 2017 Singapore Singapore
23 Oct 2017 - 27 Oct 2017 Indonesia Jakarta
13 Nov 2017 - 17 Nov 2017 Indonesia Jakarta
11 Dec 2017 - 15 Dec 2017 Indonesia Jakarta
25 Sep 2017 - 29 Sep 2017 Thailand Thailand
16 Oct 2017 - 20 Oct 2017 Thailand Thailand
06 Nov 2017 - 10 Nov 2017 Thailand Thailand
20 Nov 2017 - 24 Nov 2017 Malaysia Malaysia