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CUDN - Cisco Unity Design and Networking (CUDN)

  • Overview
  • Who Should Attend
  • Certifications
  • Prerequisites
  • Objectives
  • Content
  • Schedule
Course Overview

Duration: 4 days
CUDN - Cisco Unity Design and Networking is an advanced course for engineers responsible for the design of sustainable complex Unity solutions. Upon completion of this course, you will be able to more effectively design a Unity solution that optimally meets your customers needs.

Who Should Attend

  • Engineers, Architects, and Support professionals involved with Voice over Data networks will benefit significantly from this course.

Course Certifications

This course is part of the following Certifications:


The knowledge and skills that a learner must have before attending this course are as follows:
  • Understand the high-level characteristics of a messaging environment, such as Microsoft Exchange or IBM Lotus Domino
To gain the prerequisite skills and knowledge, Cisco strongly recommends the knowledge of the following courses:
  • Designing for Cisco Internetwork Solutions (DESGN)

Course Objectives

  • The impact of different messaging environments (Domino/MS) upon a Unity design
  • How to design a large voicemail solution
  • Network Unity with legacy voicemail systems
  • Approved Cisco Unity deployment models
  • Apply a repeatable design methodology
  • How to design solutions that meet specific customer needs
  • How to design solutions that interoperate with legacy voicemail systems

Course Content

1. Design a Unity Solution
  • Determine Pre-sales Requirements
  • Preliminary Design and Budget
  • Network Plan
  • Final Design Phase
2. Infrastructure Components Affecting Unity Design
  • Database and Directory Components
  • Directory with Exchange 5.5
  • Directory with Windows 2000
  • Directory with Lotus Domino
  • How Unity Interacts with Directories
  • The Mailstore with Exchange 5.5
  • The Mailstore with Exchange 2000
  • Coexistence of Exchange 5.5 and Exchange 2000
  • The Mailstore with Domino
  • Auxiliary Components
3. Large-Scale, Voicemail-Only Systems
  • Infrastructure Considerations
  • Capacity Planning Considerations
  • Deployment Considerations
4. Cisco Unity Deployment Models
  • Deployment Models
  • Common Dial Plan Issues
  • Common Bandwidth Provisioning Issues
  • Common Branch Offices Voice Mail Issues
  • Centralized Messaging Design Rules
  • Distributed Messaging Design Rules
5. Voicemail Interoperability
  • Unity Bridge and Avaya Interoperability
  • Unity Bridge and Avaya Design Guidelines
  • Implementing Unity Bridge
  • Nortel Products and VPIM v2
  • Designing VPIM Solutions
  • Implementing VPIM

Course ID: CUDN

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