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Trend Micro™ OfficeScan Training for Certified Professionals (TMCPOS)

  • Overview
  • Who Should Attend
  • Certifications
  • Prerequisites
  • Objectives
  • Content
  • Schedule
Course Overview

Duration: 3 Days

In this course, you will learn how to use Trend Micro™ OfficeScan. This course provides information about the basic architecture, protection functionality, deployment scenarios, and troubleshooting. Through hands-on labs, participants practice installing and configuring various OfficeScan protection features, and administration options needed for a successful implementation and long-term maintenance.

Who Should Attend

This course is designed for IT professionals who are responsible for protecting networks from any kind of networked, endpoint, or cloud security threats.

The individuals who will typically benefit the most include:

  • System administrators
  • Network engineers
  • Support Engineers
  • Integration Engineers
  • Solution and Security Architects

Course Certifications

This course is part of the following Certifications:

Prerequisites

Before you take this course, Trend Micro recommends that you have a working knowledge of their products and services, as well as basic networking concepts and principles.

Participants should also have a working knowledge of the following products:

  • Windows servers and clients
  • Microsoft Internet Information Server (IIS)
  • General understanding of malware

Course Objectives

Upon completing this course, the learner will be able to:

  • Administer all functions for an OfficeScan Server
  • Understand and become familiar with how information appear in the dashboard when the product is functioning properly. This facilitates identification of sources for issues
  • Configure organizational structures, administrative preferences, and management plans with the OfficeScan resources
  • Deploy and manage endpoints
  • Configure Endpoints

Course Content

OfficeScan Overview
  • New Features and Enhancements in OfficeScan XG
    • Architecture Overview (OfficeScan Server and Agents)
  • Key Features and Benefits
  • Footprint
    • Services and Major Components
    • Configuration Repository and Database
Installation
  • OfficeScan Server and Agent Installations
  • Upgrade Options
  • Server Migration
  • Agent Installation Methods, Uninstalls and Post-Installation Tasks
Communication and Administration
  • Ports and Protocols
  • Authentication
  • Management Console
  • Users, Roles and Grouping
Protection
  • Smart Protection Network and Smart Protection Servers
  • Virus Protection
  • File Reputation
  • Spyware/Grayware Protection
  • Firewall Protection
  • Web Threat Protection
Communication and Admin
  • Agent/Server Communications
  • Troubleshooting
  • Authentication
  • Ports and Protocols
  • Console Access and Roles
  • Unmanaged Endpoints
  • Agent Grouping and Settings
  • Offline Agents
  • OfficeScan Edge Relay for Off Premise Protection
Update
  • Server and Agent Updates
  • Update Methods and Sources
  • Downloading and Deploying
  • Rollbacks
Protection
  • Smart Protection Network and Servers
  • Virus Protection
  • File Reputation
  • Advanced Threat Scan Engine (ATSE) Scan
  • Spyware/Grayware Protection
  • Damage Clean-up
  • Firewall
  • Web Threat Protection
Additional Protection
  • Behavior Monitoring (including Unauthorized Change Prevention)
  • Census (Behavior Monitoring)
  • Ransomware Protection
  • Memory Scanning and Browser Exploit Solution
  • Suspicious Connection Services
  • Predictive Machine Learning
Data Protection (Data Loss Prevention)
  • Architecture and Installation
  • DLP Agent
  • Device and Digital Asset Control
  • DLP Logging and Debugging
  • Trend Micro Control Manager DLP Management for OfficeScan
Connected Threat Defense
  • Threat Response Flow
  • Registering Trend Micro Control Manager to OfficeScan
  • Configuring Suspicious Objects
  • Agent Sample Submission to Deep Discovery Analyzer (DDAn)
  • Suspicious Object Logs
Troubleshooting
  • Debugging OfficeScan Server and Agents
  • Determining Virus Detections (Infection Channel)
  • Enabling SSAPI Logs
  • Debugging Common Issues
    • Firewall
    • Integrated Web Reputation Service
    • Unauthorized Change Prevention Service
    • Web Reputation Service
    • OfficeScan Edge Server
    • Certificates
    • Sample Submission and Suspicious Objects
  • Smart Protection Server Best Practices

Course ID: TMCPOS

3 Days Course
SGD 1800.00
 
Singapore
3 Days Course
USD 900.00
 
India (USD)
3 Days Course
IDR 7,500,000.00
 
Indonesia
3 Days Course
MYR 3500
 
Malaysia

Show Schedule for 1 Month  3 Months  All 
Date Country Location Register
14 Jun 2017 - 16 Jun 2017 Singapore Singapore
29 May 2017 - 31 May 2017 India (USD) Bangalore/Chennai
12 Jun 2017 - 14 Jun 2017 India (USD) Bangalore/Chennai
31 Jul 2017 - 02 Aug 2017 India (USD) Mumbai
11 Sep 2017 - 13 Sep 2017 India (USD) Mumbai
30 Oct 2017 - 01 Nov 2017 India (USD) Mumbai
24 Jul 2017 - 26 Jul 2017 India (USD) Kolkata
11 Dec 2017 - 13 Dec 2017 India (USD) Kolkata
25 May 2017 - 27 May 2017 India (USD) New Delhi
04 Sep 2017 - 06 Sep 2017 India (USD) New Delhi
11 Dec 2017 - 13 Dec 2017 India (USD) New Delhi
19 Jun 2017 - 21 Jun 2017 Singapore Singapore
17 Jul 2017 - 19 Jul 2017 Singapore Singapore
21 Aug 2017 - 23 Aug 2017 Singapore Singapore
18 Sep 2017 - 20 Sep 2017 Singapore Singapore
23 Oct 2017 - 25 Oct 2017 Singapore Singapore
13 Nov 2017 - 15 Nov 2017 Singapore Singapore
18 Dec 2017 - 20 Dec 2017 Singapore Singapore
19 Jun 2017 - 21 Jun 2017 Indonesia Jakarta
17 Jul 2017 - 19 Jul 2017 Indonesia Jakarta
14 Aug 2017 - 16 Aug 2017 Indonesia Jakarta
18 Sep 2017 - 20 Sep 2017 Indonesia Jakarta
16 Oct 2017 - 18 Oct 2017 Indonesia Jakarta
13 Nov 2017 - 15 Nov 2017 Indonesia Jakarta
18 Dec 2017 - 20 Dec 2017 Indonesia Jakarta
14 Jun 2017 - 16 Jun 2017 Malaysia Malaysia
12 Jul 2017 - 14 Jul 2017 Malaysia Malaysia
16 Aug 2017 - 18 Aug 2017 Malaysia Malaysia
13 Sep 2017 - 15 Sep 2017 Malaysia Malaysia
04 Oct 2017 - 06 Oct 2017 Malaysia Malaysia
08 Nov 2017 - 10 Nov 2017 Malaysia Malaysia
13 Dec 2017 - 15 Dec 2017 Malaysia Malaysia